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See how easy it is to start using Wi-Fi Calling.

Using Wi-Fi Calling is easy!
In fact, it may already be up and running on your phone. To check if Wi-Fi Calling is turned on and to modify settings on your Android device, as well as get some Wi-Fi Calling tips, check out the tabs below:

 Wi-Fi Calling Set-Up Instructions for Android 

To check if Wi-Fi Calling is turned on and to modify settings, follow these instructions:

  • Tap “settings”
  • Tap “more settings”
  • Select “Wi-Fi Calling”

After selecting “Wi-Fi Calling”, you will end up in the “Connection Preferences” screen. This is where you can choose your preferred setting for when your phone connects to Wi-Fi to use Wi-Fi Calling versus using a regular cellular signal to make calls.

  • Wi-Fi Preferred: This selection has Wi-Fi as the preferred call setting. Calls will be made via a cellular connection only if a Wi-Fi signal is unavailable. Wi-Fi Calling requires you to stay within range of a Wi-Fi network. This is the default setting if you don’t choose anything else.
  • Cellular Preferred: This selection has a cellular connection as the preferred call setting. Calls will be made via Wi-Fi only when a reliable cellular signal is unavailable.
  • Wi-Fi Only: Use when you only want to make and receive calls via a Wi-Fi signal. This is a great option when travelling internationally as you can call or text back to the US for free.

Choose the option that works best for you and start making calls and texts via Wi-Fi—it’s that simple! For more detailed instructions, visit our support page.

 Wi-Fi Calling Tips 

To make sure you get the most from your Wi-Fi Calling experience, here are some helpful hints to keep in mind when using Wi-Fi Calling:

  • When you’re using Wi-Fi Calling at home, you can keep your Wi-Fi signal strong by making sure there aren’t too many devices or people connected to your router, like your teenager who likes downloading movies to their tablet. Older routers may have to be upgraded for optimal call quality.
  • When you’re using Wi-Fi Calling outside of your home, the strength of your signal is dependent on where you are (coffee shop, airport, etc) and the quality of that signal. You might also need to enter a password to gain access to public Wi-Fi networks.
  • Stay connected when calling by making sure you stay within range of a Wi-Fi network while on a call using Wi-Fi Calling. If you’re close to going out of range, your phone may beep to alert you.

 

Watch the “Wi-Fi Calling Setup: For Most Android Smartphones” video on this page so you can start taking advantage of Wi-Fi Calling today.

See how to set up Wi-Fi Calling on a Windows Phone

See how easy it is to start using Wi-Fi Calling.

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